OUR STORY
At Neal’s Shoe Store & Repair, we believe that great footwear is the foundation of every journey. Established in the heart of Wenatchee, Washington, our family-owned business has been serving the community for generations, combining traditional craftsmanship with modern comfort and style.
We understand that shoes are more than just accessories — they’re your companions through life’s adventures, from morning walks along the Columbia River to evening gatherings in downtown Wenatchee. Every pair we offer is carefully selected for quality, durability, and the kind of timeless appeal that never goes out of style.
Our heritage runs deep in shoe repair and restoration, where we’ve mastered the art of bringing beloved footwear back to life. But we’re also passionate about helping you find that perfect new pair that feels like it was made just for you. From western boots that capture the spirit of the Pacific Northwest to everyday shoes built for real life, Neal’s is where comfort meets character.
OUR MISSION
To keep our community walking in comfort, style, and confidence.
Our mission is simple: provide exceptional footwear and expert repair services that help people feel grounded, comfortable, and ready for anything. We believe that the right shoes can change your day, boost your confidence, and support you through every step of life’s journey.
That’s why we focus on quality craftsmanship, honest service, and building lasting relationships with our customers. Whether we’re resoling your favorite boots or helping you find the perfect pair of shoes, we’re committed to excellence in every interaction.
OUR FUTURE
Walking forward with innovation and tradition.
While we honor our heritage of traditional shoe repair and quality footwear, we’re excited about embracing new opportunities to serve our community better. At Neal’s, we’re committed to:
- Expanding our selection of sustainable and eco-conscious footwear brands
- Incorporating modern repair techniques while preserving traditional craftsmanship
- Enhancing our online presence to better serve customers near and far
- Supporting local events and community initiatives in Wenatchee
- Training the next generation of skilled shoe repair artisans
Our goal remains constant: to be Wenatchee’s trusted destination for footwear that lasts, service that matters, and relationships that endure.
OUR PROMISE
Quality craftsmanship and service you can count on.
When you choose Neal’s Shoe Store & Repair, you’re receiving more than just shoes or repair services — you’re getting our commitment to excellence. We promise that every repair will be done with meticulous attention to detail, every recommendation will be honest and helpful, and every interaction will reflect our values of integrity and care.
We stand behind our work completely. If you’re not satisfied with our service or products, we’ll make it right. Because your comfort, satisfaction, and trust are what keep us motivated to do our best work every day.
OUR CULTURE
Built on craftsmanship, community, and genuine care.
Neal’s isn’t just a shoe store — we’re part of the Wenatchee family. We’re a dedicated team of footwear enthusiasts and skilled craftspeople who believe in the power of quality, honesty, and personal service.
We take pride in our work, we listen to our customers’ needs, and we celebrate the small victories — like seeing the joy on someone’s face when their favorite boots are restored to perfect condition. We’re growing while staying true to our roots, welcoming team members who share our passion for excellence and genuine care for others.
Whether you’re a longtime customer or visiting us for the first time, we want you to feel the warmth and expertise that define the Neal’s experience.
VISIT US
📍 Address: 811 S Wenatchee Ave, Wenatchee, WA 98801
📧 Email: [email protected]
🕗 Support Hours: Monday – Friday, 8AM – 5PM EST
Come experience the difference that generations of expertise and genuine care can make. We’re here to help you find your perfect fit and keep your favorite shoes walking strong for years to come.
THANK YOU
Thank you for trusting Neal’s Shoe Store & Repair with your footwear needs. In a world of fast fashion and disposable goods, you’ve chosen quality, craftsmanship, and community. Every repair we complete and every pair of shoes we recommend is done with appreciation for your trust and confidence in our expertise.
Your support helps us continue our mission of keeping Wenatchee walking in comfort and style, one step at a time.